Environmental Risk And Compliance Management For The Facilities Management Sector
Partnerships are not only about parties being aligned contractually but also culturally. When outsourcing our services our partners achieve a competitive advantage with SMS forging long-term and well-functioning relationships.
Working with our facilities management clients as a third-tier supplier for water hygiene and treatment, we are instrumental to the efficiency of their hard services contract. It is also in our joint interest to ensure our servicing programme blends cohesively and consequently provide a seamless, as well as an outstanding service delivery to their client.
With our 'partnership approach and 'can-do' attitude, we have built long-term relationships with some of the leading facilities management organisations in the UK. Over the years we have provided excellent services and just as important, loyalty to these organisations with no conflict of interest. Our customers include Capita, CBRE, Integral UK Ltd, and G4S and we have an impressive range of contracts including National Assembly for Wales, Ministry of Justice, Natural Resources Wales, and The Jockey Club, to name just a few!
SMS are not a company that will tell you that there is a problem and walk away, they deal with it alongside you and help and advice to ensure it is dealt with quickly and efficiently. I would recommend them as a company and there staff for their professionalism and high standard.
Head of Health and Safety, Large FM Provider
We continuously help, guide, support and train them through any changes to legislation to ensure they are fully supported, which goes some way to help them retain their flagship clients that ultimately rank them in their own marketplace.
Partners have complementary access to Opuz, an online health and safety compliance solution that enables real-time monitoring of services provided. No more waiting weeks for paperwork to arrive – all relevant documents, certificates, task competition/work sheets any other information can be viewed instantly and printed instantly or exported to you inhouse systems.
With Opuz’s transparent reporting structure you can manage the performance of in house teams as well as measure any works SMS provide against pre-approved KPI's and if any task isn’t completed in time it will be flagged immediately for your review.